Privacy Policy
This Privacy Policy is established by APEXRISE S.R.L. (hereinafter referred to as "we", "us", or "our Company"), with its registered office at Bucureşti Sectorul 3, Strada Nerva Traian, Nr. 27-33, Birou nr. 6, Scara B, Etaj 1. This Policy governs how we collect, use, and handle your personal information when you visit or make a purchase from www.sparkock.com (the "Site").
Please read this Policy carefully before using the Site. By continuing to use the Site, you acknowledge that you have read and agreed to all terms set forth herein.
1. Data Controller Information
The legal entity responsible for processing your personal data is:
Company Name: APEXRISE S.R.L.
Company Registration Number: 54913060
Registered Address: Bucureşti Sectorul 3, Strada Nerva Traian, Nr. 27-33, Birou nr. 6, Scara B, Etaj 1
Contact Email: talktous@sparkock.com
Website: www.sparkock.com
2. Information We Collect
When you browse the Site, our systems automatically record certain technical data associated with your device, including but not limited to: browser type and version, access time and time zone, IP address, and your browsing path and interactions on the Site. We refer to this automatically collected data as "Device Information".
We collect Device Information through the following technologies:
- Cookies: Small data files placed on your device that often include an anonymous unique identifier, used to recognize returning visitors and enhance your browsing experience. To learn more about cookies or to disable them, please visit http://www.allaboutcookies.org.
- Log Files: Automatically record actions on the Site, collecting data such as IP address, browser type, referring and exit pages, and date/time stamps.
- Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site and to measure page traffic.
When you place or attempt to place an order through the Site, we also collect the following information (collectively, "Order Information"): your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.
In this Privacy Policy, "Personal Information" refers collectively to both Device Information and Order Information described above.
3. How We Use Your Personal Information
We use the Personal Information we collect for the following purposes:
- To process and fulfill orders placed through the Site, including payment processing, shipping arrangements, and sending invoices or order confirmations;
- To communicate with you regarding order status, after-sales service, and related matters;
- To screen orders for potential risk or fraud and to safeguard transaction security;
- To send you marketing communications related to our products or services, where you have consented to receive such communications;
- To analyze user behavior data in order to continuously improve Site functionality and user experience;
- To evaluate the effectiveness of our marketing campaigns and adjust our promotional strategies accordingly.
4. Sharing and Disclosure of Personal Information
We do not sell your Personal Information. We may share your information with third parties only in the following circumstances:
- E-commerce Service Providers: Our Site is powered by Shopify. For more information on how Shopify handles your data, please visit: https://www.shopify.com/legal/privacy.
- Analytics Tools: We use Google Analytics to better understand how visitors use our Site. For details on Google's data practices, please visit: https://policies.google.com/privacy. To opt out of Google Analytics tracking, please visit: https://tools.google.com/dlpage/gaoptout.
- Legal Compliance: We may disclose your Personal Information when required by applicable laws, regulations, court orders, or lawful requests from governmental authorities.
5. Behavioural Advertising
We may use your Personal Information to deliver targeted advertisements or marketing content that we believe may be relevant to your interests. To learn more about how targeted advertising works, please visit the Network Advertising Initiative's educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You may opt out of targeted advertising through the following links:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You may also opt out of certain services via the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
6. Do Not Track
Please note that we do not currently modify our data collection and usage practices in response to Do Not Track signals from your browser. Should industry standards evolve, we will update this Policy accordingly.
7. Your Data Rights
Subject to applicable data protection laws, including the EU General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal data we hold about you;
- Right to Rectification: You may request correction of inaccurate or incomplete personal information;
- Right to Erasure: Under certain conditions, you may request the deletion of your personal data;
- Right to Restriction: Under certain circumstances, you may request that we limit the processing of your data;
- Right to Data Portability: You may request your personal data in a structured, commonly used format;
- Right to Object: You may object to our processing of your data where we rely on legitimate interests as the legal basis.
To exercise any of the above rights, please contact us at talktous@sparkock.com. We will respond within the timeframe required by applicable law.
Please also note that your personal data may be transferred to and processed in countries outside the European Economic Area, including Canada and the United States. We will implement appropriate safeguards in accordance with applicable law.
8. Data Retention
We retain your Personal Information for as long as necessary to fulfill the purposes described in this Policy, and as required to meet our tax, accounting, and legal compliance obligations. If you wish to request early deletion of your personal data, please contact us using the details provided below.
9. Protection of Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will take prompt steps to delete such information.
10. Cookie Policy
Cookies are small text files stored on your device that help us recognize your preferences and improve your browsing experience. You may manage or disable cookies through your browser settings; however, doing so may affect the availability of certain features on the Site. The types of cookies we use include: essential cookies (required for basic site functionality), analytical cookies (to understand user behavior), and marketing cookies (to deliver relevant advertisements).
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, applicable laws, or other operational requirements. When updates are made, the revised Policy will be published on this page with an updated effective date. We encourage you to review this Policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions, comments, or complaints regarding this Privacy Policy or our data practices, please contact us at:
Company Name: APEXRISE S.R.L.
Company Registration Number: 54913060
Registered Address: Bucureşti Sectorul 3, Strada Nerva Traian, Nr. 27-33, Birou nr. 6, Scara B, Etaj 1
Email: talktous@sparkock.com
Website: www.sparkock.com
We are committed to responding to your inquiry within a reasonable timeframe.